Confitelia.com is a domain belonging to Confitelia, S.L., with address at c/ Brea, nº15. Elche (Alicante) C.P. 03206. Registered in the Mercantile Registry of Alicante, volume 3253, book 0, page 80, section 8, page 110279, 1st entry. VAT number B 54302880. Phone: +34 965 05 26 75
Contents and information provided:
Confitelia.com reserves the right to modify the commercial offer presented on the website (modifications to products, prices, promotions and other commercial and service conditions) at any time. Confitelia.com makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of confitelia.com, it will be corrected immediately. The contents of the confitelia.com website could, on occasions, show provisional information on some products. In the case of images, and due to the constant change of both format and products, there may be discrepancies between the image shown and the actual product, a fact that will be modified as soon as possible. In the event that the information provided does not correspond to the characteristics of the product, the client will have the right to cancel his purchase without any cost on his part.
To make a purchase, the user can choose between different ways of sending us his order: -Internet through the "shopping cart" -By telephone at the customer service telephone number: +34 965 05 26 75 -By email.
The prices of the products displayed on the www.confitelia.com website include the Value Added Tax (VAT) that, if applicable, is appropriate to apply. Purchases that are to be delivered within the territory of any of the member states of the European Union will be subject to VAT.
Way to pay:
When formulating the order, the customer can freely choose to pay for the purchases made by bank transfer, credit card (accepted card models are provided at the time of order) and Paypal (using your paypal account or card from the platform PayPal). In certain cases and to prevent possible fraud, Confitelia.com reserves the possibility of requesting a specific form of payment from a client in the event that the identity of the buyer is not reliably proven. All information exchanged between the client and Confitelia.com, including payment, is carried out through a secure server (SSL) to guarantee the security of all transactions.
In the case of wanting an electronic invoice, the client has the following options:
- Request it to the email email@example.com, indicating the order code.
- Download it in .pdf format from the "My account" section.
Buyer's Rights and Return Policy:
The client has the right to cancel an order placed as long as he notifies, by telephone or by e-mail, before the merchandise has been dispatched to the transport company. The client will communicate to Confitelia.com within the stipulated period of 14 calendar days and by any means admitted by law, his desire to exercise the right to terminate the contract. In the event that the product is not in its original packaging, it could suffer a depreciation. Below we put at your disposal a Withdrawal Form, in case you wish to terminate the contract.
Confitelia will return all the amounts it has received, including delivery shipping costs within 14 calendar days, using the same means of payment used by the customer for the initial transaction, unless the customer has expressly provided otherwise. otherwise and as long as the client does not incur any expenses as a result of the refund, however, if the consumer is the one who returns the goods, Confitelia will retain the refund depending on which of the following conditions is met first.
Obligations of the client:
The client of confitelia.com undertakes at all times to provide truthful information about the data requested in the user registration or ordering forms, and to keep them updated at all times. The client undertakes to accept all the provisions and conditions included in these General Contract Conditions, understanding that they include the best possible service will for the type of activity carried out by confitelia.com. Likewise, you agree to keep your personal access codes to our website confidential and with the utmost diligence. The customer agrees to enable the delivery of the requested order by providing an address